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How to write impactful case studies

Design case studies is storytelling. It’s explaining the other person what the situation was, what you problems you discovered and how did you solve the said problem

As a part of my designer leadership role at Leapfrog, I am also responsible for screening and vetting UI/UX design job candidates in the company. A general workflow when we receive a new application is that we ask them to prepare and present case studies (or at least one case study). They’re required to select a project that they like and present us a walkthrough of the case study.

While I agree that I have seen some top-notch case studies presented in the job interview, I’ve also seen many many case studies that are not just passable, but created with utmost neglect. I have spoken in an earlier blog how to write a kick-ass CV, but a designer’s job application is incomplete with just a CV. What we also require to look at is at least one example of the work that you did. Or, what we call in our terms – the case study.

I really want to emphasize the importance of presenting a solid case study. If you’re applying for, and looking forward to work as a designer, it’s superbly important that you’re able to explain your process and choices to another person. If you’re unable to do this, then you’re just one half of a designer.

So how do I write good design case studies?

A design case study is storytelling. It’s explaining the other person what the situation was, what you problems you discovered and how did you solve the said problem. A case study begins with an introduction, what role you played in the project, what was/were the goals of the project and how you achieved it.

In this video, I try to explain what a typical design case study should look like using the example of a made-up pharmaceutical app (namesake “Medapp”), and what steps I’d typically take to come to a conclusion to solve a problem. In the video, I only talk about one problem of patients not being able to know when they need to refill their prescription. But in a real app you would have dozens or even two dozens of such problems.


For the full case study, please refer to this Notion page.